Before making a request
Verify that the item you want is not owned by an online member library by checking the Chautauqua-Cattaraugus Library System catalog.
About the item
And, if possible, we would also like the following:
- Year of Publication
- Edition (ex. 5th)
A librarian will search for your requested title in an online database. If the book you are looking for is no longer in print, it may be a little harder to find, but not necessarily impossible.
- Your name
- Your address
- Your telephone number
- Answers to these questions:
Is it ok to substitute something similar for the item you are looking for?
If we can’t find the exact book on catfish, will another book on catfish be okay? Or perhaps a photocopy of an article on catfish?
How long do you want us to try and get the book from another library?
If it is a civil service test book and the test is a month away, if we haven’t gotten it in 3 weeks should we stop? You can give us a cut-off date.
This is an important question, because it takes a minimum of 2 weeks and usually from 2 to 6 weeks to get a book on Interloan. If you need the book tomorrow or next week, then we will not be able to help you through Interloan.
Will you pay any fees associated with a book delivered from outside the Chautauqua-Cattaraugus Library System?
Items found at libraries in the Chautauqua-Cattaraugus Library System are loaned to us for free. If none of our member libraries own the item you want, we can look outside of our system. We are charged a fee for shipping and handling for anything from outside our library system.
We cannot search for your item beyond our library system unless you agree to pay out-of-system fees beforehand.
No charge for a book or periodical article from any library in the Chautauqua-Cattaraugus Library System (CCLS).
$2.00 for a request filled from outside CCLS.
Make a Request
Call the Information Desk at 716 372 0200