Call us: 716 372 0200 | E-mail: info@oleanlibrary.org

Olean Public Library Serving the community since 1871

Library Card

Getting a Card

The Olean Public Library is a member of the Chautauqua-Cattaraugus Library System (CCLS). The library card you receive from us can be used at any of the CCLS member libraries currently online.

Adults

Adults must complete a registration form and present identification with their current address.

Children

Children ages 13-17 must complete a registration form and present identification with current address or have the signature of a parent or legal guardian who presents identification with current address.

Children under age 13 must have the signature of a parent or guardian who presents identification with current address and takes responsibility for all activity on that card.

Non Residents

Non-residents of New York State are charged an annual fee of $10.00 to enjoy all the privileges offered by a library card. This fee is waived for non-residents who work or attend school in New York State.

Responsibilities

Always bring your card to borrow materials.

Your account will be suspended any time accumulated fines or fees reach $5.00. View library fees.

If your card is lost, stolen or misplaced, identification is required to replace it or to borrow materials. Replacement cards will be issued at the cost of $1.00.

For your protection, please notify the library immediately if your card is lost or stolen. You are responsible for all items checked out on your card.

Reserves (a.k.a. Holds)

Search the CCLS catalog

Placing a Reserve
  1. Click Details to the left of the item you want reserved; an Item Information page will open.

  2. In the list box on the left, click Place Hold.

  3. Enter your 13-digit library card number without spaces in the user ID box.

  4. Enter your PIN in the appropriate box.

  5. IMPORTANT! Select OLEAN from the pickup at box.

  6. Click Place Hold.

Use the “suspension start date” and “suspension stop date” fields only if you want to specify a period during which you would be unable to pick up the item should it become available for you, i.e. vacation.

A confirmation screen will verify that your hold was placed correctly.

Pick Up a Reserve

You will receive an email or a telephone call from an Olean Public Library staff member informing you that the item you placed on reserve is available for pick-up.

Once we contact you, you have 3 days to pick-up the item before your reserve is cancelled and the item is placed back into circulation.

If you no longer want the item or are otherwise unable to collect it, please notifly the library so it can be made available for other patrons.

Cancel a Reserve
  1. Click My Account in the upper right hand corner.

  2. Click Review My Account.

  3. Enter your 13-digit library card number without spaces in the user ID box.

  4. Enter your PIN in the appropriate box; tap the Enter key or click Display User Information.

To cancel a hold, check the box to the left of the title you don't want then click “Cancel selected holds.”

To modify a hold, click the Edit Hold button to the right of the title you want to modify. On the next screen you can change the pick-up library, extend the expiration date or add, change or remove a suspension period.

Note: you must have a value in the “pickup at” box to successfully change a hold. If you see “#HOnot defined” instead of OK, go back and make sure that the library from which you want to pick up your reserve is shown in the “pickup at” field.

Due Dates

At the time of check-out, you will receive a receipt listing items borrowed and the due date for each item.

The standard loan period is 3 weeks (21 days); some items have a shorter loan period. Please keep your receipt handy and note the due date for each item. You can check your account at any time through the online catalog by clicking My Account in the upper right hand corner of the main page and logging on with your library card number and PIN.

Items must be renewed or returned on or before the due date to avoid suspension of borrowing privileges.

Member Libraries


View Online CCLS Member Libraries in a larger map

The following libraries are currently online sharing the CCLS catalog. You may borrow from and return items to any of these libraries as you would your home library.

In Cattaraugus County:
  1. Allegany Public Library

  2. Delevan-Yorkshire Public Library

  3. Ellicottville Memorial Library

  4. Blount Library, Inc., Franklinville, NY

  5. Gowanda Free Library

  6. King Memorial Library, Machias, NY

  7. Olean Public Library

  8. Randolph Free Library

  9. Seneca Nation-Allegany Branch, Salamanca, NY

In Chautauqua County:
  1. Ashville Free Library

  2. Bemus Point Public Library

  3. Ahira Hall Memorial Library, Brocton, NY

  4. Hazeltine Public Library, Busti, NY

  5. Smith Memorial Library, Chautauqua Institute

  6. Clymer-French Creek Library

  7. Dunkirk Free Library

  8. Farman Free Library, Ellington, NY

  9. Alexander Findley Community Library, Findley Lake, NY

  10. Darwin R. Barker Library, Fredonia, NY

  11. Myers Memorial Library, Frewsburg NY

  12. Fluvanna Free Library, Jamestown, NY

  13. Prendergast Library, Jamestown, NY

  14. Kennedy Free Library

  15. Lakewood Memorial Library

  16. Mayville Library

  17. Ripley Free Library

  18. Seneca Nation-Cattaraugus Branch, Irving, NY

  19. Anderson Lee Library, Silver Creek, NY

  20. Sinclairville Free Library

  21. Patterson Library, Westfield, NY

Items borrowed from these libraries may be returned to any online library. Rules of the lending library apply to items borrowed at that library.

Change Your PIN

When you receive your CCLS card you will also receive a 4-digit PIN (Personal Identification Number); this PIN is automatically assigned to you by the computer. You may keep this number or, if you prefer, change it to a 4-digit number easier for you to remember.

Go to the CCLS catalog

  1. Click My Account in the upper right hand corner.

  2. Click User PIN Change.

  3. Enter your 13-digit library card number without spaces.

  4. Enter your current PIN.

  5. Enter your new PIN; verify your new PIN by entering it in the next box.

  6. Click Change PIN.

A confirmation box should verify that your new PIN has been accepted. You may begin using your new PIN immediately.

Your PIN is a security feature to prevent unauthorized use of your card. Keep your PIN in a safe place. DO NOT WRITE YOUR PIN ON YOUR CARD OR STORE IT WITH YOUR CARD. Never tell your PIN to anyone. Remember, you are responsibe for all activity on your card.

Loan Periods & Item Limits

Material Loan Period Limit*
Non-Fiction (excluding New Non-Fiction) 21 days None
Pamphlets and Maps 7 days None
Circulating Reference Material (Civil Service, Encyclopedias, etc.) 21 days None
Magazines and Newspapers 7 days None
Fiction (excluding New Fiction) 21 days None
New Books 14 days None
Large Print Books 21 days None
Parent/Teacher Collection 21 days None
Juvenile Holiday Books (Seasonal) 7 days 4
Art Prints 21 days None
Compact Discs (Music) 7 days 6
Audio Books (CDs) 21 days 6
Digital Audio Books & E-Books Variable 5
Informational VHS Tapes & DVDs 21 days 6
Movie VHS Tapes and DVDs 3 days 6
Games 3 days 2
*The library reserves the right to limit quantities of high demand subjects.

Renewing Material

Items not on reserve may be renewed once in person, by phone (716) 372-0200, or from the online catalog.

Interlibrary Loan items require special permission from the lending library to renew. Please submit your request to renew these items a few days prior to the due date. Items borrowed from any of the online CCLS libraries are not considered interlibrary loan items.

Go to the CCLS catalog

  1. Click My Account in the upper right hand corner.

  2. Click Renew My Materials.

  3. Enter your 13-digit library card number without spaces.

  4. Enter your PIN.

  5. Click List Charged Items.

  6. Check the box to the left of each item you want renewed.

  7. Click Renew Selected Items.

Note the new due date for each item. Remember, you can renew materials once before they must be returned to the library. Items that have reserves will not be renewed and must be returned to the library by the due date.

Returning Material

During regular library hours, return all items in book drops located inside the library and at the library entrance. All items except Art Prints may be returned in the outside book drop whenever the library is closed.

Items borrowed from any online member library may be returned to any other online member library.

Overdue Material

If items borrowed on your account become overdue the library will notify you with a First Notice sent two weeks past due date, followed, if necessary, by a Second Notice two weeks later. If you have provided your email address, notices will be sent free of charge via email. For each overdue notice sent via US Post your account will be charged a 75¢.

If items are not returned, you will receive a bill for the replacement cost of the item plus a non-refundable $3.00 processing fee. Your account will be charged a $1 fee for each bill sent.

45 days after the original due date, your account will be referred to a collection agency. A non-refundable collection agency fee of $10.00 will be applied to your account and must be paid even if you subsequently return the overdue material.

Borrowing privileges will be suspended until overdue items are returned or paid for.

Lost or Damaged Material

Borrowers will be billed for lost or damaged materials at the replacement cost of the item plus a non-refundable $3.00 processing fee. For items not in print, an average price for that type of item will be charged.

Refunds for items lost and paid for, and later returned to the library, will be issued only upon the presentation of the original Olean Public Library receipt issued at time of payment.

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